At the heart of Pocket Angel Company we want to give back, to spread joy and offer love and comfort to children. We are beyond excited to announce that from now on every Pocket Angel purchased will help a child in our community. We will be partnering with different local non-profits through out the year and hope to be an angel in the lives of many families.
Questions We Get Asked
WHO MAKES YOUR ANGELS?
All angels are handmade by me in my home studio. I put pride and passion into every angel to ensure that your angel is unique and beautifully crafted. These angels have hand embroidered faces, and are are also sewn closed by hand. Many of the angels also are adorned with felt flowers or bows. To ensure safety for all of our littles we recommend that children under 3 be supervised while playing with their angel. These angles are a true work of art and love. They are cared for best when spot cleaned with warm soapy water.
CAN YOU SHIP?
All items will be shipped within two business days after the payment has been received in full.
All US orders will ship Priority Mail which takes 1-3 days on average for delivery. International orders will ship First Class. International orders take anywhere from 3-6 weeks for delivery, but can take up to 8 weeks. Please note: we are not responsible for any customs fees or taxes incurred on your international order.
WHAT IS YOUR RETURN POLICY?
Returns will be accepted if mailed within seven days of the delivery confirmation date.
A full refund of the purchase price, excluding shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
Please notify us of any return so that we can expect your package. Returns that are sent without our prior knowledge will be refused.
We do not refund shipping costs or credit card fees.
HOW DO I PLACE A CUSTOM ORDER
All Custom Listings will be released on our website via our shop. Custom orders are on a first come basis. Custom orders start at $70 and go up depending on each request. Once listings are all purchased, I will not be able to take on any additional custom orders. You may email me to add your name to a wait list for the next release of Custom orders and I will notify you as soon as the next Custom spots open. Current wait time on Custom orders is 6-8 weeks